How are shoes packaged?
Purchases are shipped directly from one of our independent warehouse, and are all packaged in its original box. Be aware that shoe boxes sometimes become damaged due to poor handling by shipping agents.
How long will it take before I receive my order?
As stated in our terms and conditions, processing takes 2-3 business days and delivery takes up to 5 business days. In total that is up to 10 business days from the time we receive payment untill it arrives at your shipping destination.
Often times the shipping process is much faster and it only takes 7-10 days from the time we process your order, however we reserve the right to take up to 10 business days because at times there are circumstances out of control that delay the shipping process. Rest assured, we make every attempt to get your order to you as fast as possible.
When do I get my tracking number?
As soon as we receive a tracking number from our shipping carrier, we will immediately add that information to your order then email it to you. Remember, we will not receive the tracking information untill your order has arrived within your continent, we may not receive it untill 2-3 days AFTER your order has been processed. Please be patient.
How much is post and packing (P&P)?
No matter how many items you buy on one order, there is a single flat rate P&P charge;
a UK: Regular delivery, £6.5
b Europe: Air express mail £15.00
Do you do wholesale?
Purchases of ten merchandises or more qualify under our wholesale program and pricing. This price list can be requested by forwarding an email to contact@stylelive.co.uk. For wholesale purchases, we would only be able to accept payments through bank wire transfer.
